F.A.Q's

Frequently Asked Questions

Yes! You can order online and pick up your package in Kingston, Jamaica through Just Landed Couriers. Here’s how:

  1. Place Your Order

    At checkout, use the following shipping address: 

    Just Landed Couriers
    Attn: YOUR NAME (RepJa Customer)
    2201 SW 59th Terrace West Park, FL 33023

    Your order will be shipped from the RepJa warehouse to Just Landed Couriers in Florida. Once delivered (check your tracking number for confirmation), Just Landed Couriers will transport your package from Florida to Jamaica. Please allow 3-7 days for arrival.

  2. Clearance Fee
    A small clearance fee will be required upon pickup in Kingston. This fee is based on the total cost and weight of your items.

  3. Local Pickup in Jamaica

    Once your package arrives, you can pick it up at:

    Just Landed Couriers
    Musgrave Executive Suites
    Unit #3
    5 Lady Musgrave Road Kingston 10, Jamaica
    📞 876-616-2699 (Office)
    📱 876-567-8881 (Cell)

Yes, our products are carried by LocalJa. Located in Kingston Jamaica

Give them a call at:

  • +1 (876) 217-7399 |
  • +1 (876) 671-3170

or visit them at:

  • 4 Holborn Road, Kingston

Returns and exchanges

Use this section for any descriptive text you need to fill out your pages or to add introductory headings between other blocks.

Here are the simple steps to complete the exchange:

  • Please send the unworn shirt to the following address

    RepJa Inc.
    4567 Rockbridge Rd. SW
    Box# 762
    Pine Lake, GA 30072

  • Note: please include a note/message in your package with the requested change so we are clear on exactly what you would like us to exchange.

  • Package Condition:
    Please ensure the item is returned in its original state/condition.

  • Reshipment:
    Once we receive the package and verify its condition, we will promptly reship the requested size if it's in stock. If the item is not in stock we will provide options on how to proceed with a product exchange or a refund. There is no additional charge for this service unless you are based outside the US.

  • Updated Tracking Information:
    You will receive an email notification with the updated tracking number as soon as the replacement item is shipped. This will allow you to track the progress of your returned item.

    If you have any further questions or concerns, feel free to reach out to our customer support team at customerservice@repja.com.

If you were mistakenly sent the wrong item, we sincerely apologize for the mix-up. We’ll make it right as quickly as possible! Here’s what to do:

Next Steps:

  1. Notify Us Immediately – Contact our support team to report the issue customerservice@repja.com

  2. Check Your Email – We’ll send you a prepaid return label and step-by-step return instructions.

  3. Package & Return – Securely pack the incorrect item, attach the return label, and drop it off at your nearest USPS/Post Office location.

  4. Receive Your Correct Item – As soon as we receive the incorrect item, we’ll ship the correct one at no additional cost—no delays!

We understand how important it is to get the right product, and we’re committed to resolving this quickly. If you have any questions, feel free to reach out!